Terms of Service

Welcome to Vietnam E-visa Fast. These Vietnam e-Visa service terms outline the rules, responsibilities, and rights of our users and our service. By using our platform, you agree to these terms and conditions.

Definitions

For clarity, the following definitions apply:

  • Service: The online platform providing e-Visa application support for travelers entering Vietnam.

  • User: Any individual who accesses or uses our services to apply for a Vietnam e-Visa.

  • Application: The process of submitting necessary documents and information for visa approval.

Understanding these definitions ensures that both parties know their obligations under the terms of service Vietnam visa.

Services & Responsibilities

Vietnam E-visa Fast provides:

  • Guidance on the visa service conditions Vietnam, including eligibility and documentation.

  • Assistance with e-Visa applications, photo compliance, and form submission.

  • Customer support to answer queries and resolve issues during the application process.

Users are responsible for providing accurate information and following instructions to avoid delays or errors in processing.

Payment & Refunds

All fees must be paid as per the selected service level. Payment confirms acceptance of these terms. Refunds are subject to our refund policy and may vary depending on the stage of processing.

  • Standard refunds: If the application has not been submitted or processed.

  • Non-refundable cases: Once the application is officially submitted to immigration authorities.

Refer to our refund terms for detailed refund terms Vietnam visa guidelines.

Liability & Disputes

Vietnam E-visa Fast ensures all reasonable efforts are made for successful visa issuance. However, we are not liable for:

  • Denial of visas by Vietnamese authorities.

  • Delays caused by external factors such as government processing.

Disputes will be handled according to our internal dispute resolution policy, ensuring fair treatment for all users. For more details, see our contact page.

By using our platform, you agree to comply with these user agreement Vietnam visa terms. For privacy considerations, please review our privacy policy. To start your application, apply now.